Frequently asked questions

Frequently asked questions
  • Accettate il BONUS VACANZE per la stagione 2021?

    Sì, accettiamo il bonus vacanze. Scadenza prorogata al 31 dicembre 2021.

    Ricorda che il bonus:

    • può essere utilizzato da un solo componente del nucleo familiare, anche diverso dalla persona che lo ha richiesto
    • deve essere speso in un’unica soluzione, presso un’unica struttura turistica ricettiva in Italia (albergo, campeggio, villaggio turistico, agriturismo e bed & breakfast) e nel caso in cui il pagamento dovuto sia inferiore al bonus, lo sconto e la detrazione saranno calcolati sul corrispettivo e il residuo non sarà più utilizzabile.
    • è fruibile nella misura dell’80%, sotto forma di sconto immediato, per il pagamento dei servizi prestati dall’albergatore
    • il restante 20% potrà essere scaricato come detrazione di imposta, in sede di dichiarazione dei redditi, da parte del componente del nucleo familiare a cui viene intestato il documento di spesa del soggiorno (fattura, documento commerciale, scontrino/ricevuta fiscale).

    https://www.agenziaentrate.gov.it/portale/web/guest/bonus-vacanze1

  • What are the cancellation policies?

    Guaranteed holidays
    For direct bookings, in case of cancellation up to 7 days before arrival the full amount of the deposit paid* will be refunded. 
    In addition, if the cause of the cancellation is Covid-19, fever or flu symptoms attested by medical certificate, although the regulations allow the facilities to replace the 2021 reservation with a voucher of the same amount for the following year, our guests can choose to use this voucher or request a refund of the deposit even 24 hours before arrival*.
    *In all these cases the Village will only treat the amount of € 15,00 for the management costs. 

  • What hygiene or safety measures are taken on site?

    All those provided for in the protocols published by the Istituto Superiore di Sanità and not only, we will also adopt measures that are not mandatory but which seem particularly important to us: 
    the pillows will be sanitized and left in "quarantine" for at least a week before being reused; 
    indoor environments will be sanitized by ozone with the use of an atomizer; 
    you can choose whether to have the supply of sheets and towels in packs individually packaged by the industrial laundry or find the bed made by our employees (strictly equipped with gloves and mask in every operation carried out inside the room); 
    with your help check in and check out at a distance, without having to go through the reception. 
    The village is completely outdoor (except for the reception and the minimarket) there are no corridors and the tables of the restaurant and bars are located on beautiful terraces overlooking the sea.

  • Is there a miniclub and animation?

    START 12 JUNE - END 31 AUGUST

    MINICLUB (5-12 years old) in accordance with sun camp regulations: Every day, 2 hours in the morning and 2 hours in the afternoon;

    EXCURSIONS: 
    Trekking to the mines with an environmental guide;
    Kayak trip.

    EVENINGS:
    one musical evening "Guitar Duo";
    "Magic show" evening;
    "Piano Bar" evening

  • How will the restaurant be organized?

    Our Restaurant "Lo Scialà" is a long terrace overlooking the sea completely outdoors. Even using the limits of distance larger than the meter provided, the size of the room allows us to have enough seats for our guests.

  • Will the pool be open?

    Yes. The chlorine contained in water is one of the best disinfectants against viruses. There will only be a limitation to the number of bathers in the pool at the same time.

  • Is it possible to use the free beach?

    Yes. The safety distance will obviously have to be observed.

  • Le restaurant Conte Domingo est-il ouvert ?

    No, for this year it will be closed, but Lo Scialà Restaurant offers the same splendid view of the sunset.

  • Will we find a place on the ferry? Do you have any discounts?

    Yes. Upon confirmation you will receive a discount code with which you can book the ferry at a reduced price.
    Moreover, this year throughout the season it will be possible to start and end your stay on any day of the week, thus avoiding the fullest (and most expensive) days.

  • For shopping?

    To avoid queues in the two supermarkets (COOP and CONAD) in the village centre 4 km away, we have reached an agreement with the minimarket in our village, which will increase the amount of food. If you need items that are not in the shop, you can have an almost complete range of products at Innamorata if you order them the day before.